Sep 11, 2020
Hyatt Alum, Sarah Thompson takes time to talk with us in this episode about what guests should expect upon check-in, new positions evolving within the Hotel industry, creative new approaches to filling venues, the value CMP designation, and how working at Hyatt is a lot like having an extended family.
Sarah Thompson, CMP
Moonfish Production, Ltd.
Episode 21 By the Numbers:
00:00 | Terri Walters
Meet Sarah Thompson, Certified Meeting Professional (CMP): An Alum of Hyatt.
03:29 | Sarah Thompson
Hooked on Hyatt – starting from the ground up!
05:45 | Terri Walters / Sarah Thompson
Internships – the power of learning the nuts & bolts of an company and industry.
09:24| Sarah Thompson
The challenging road to obtaining a CMP designation.
13:22 | Sarah Thompson
Why I built my career at Hyatt.
15:40 | Terri Walters / Sarah Thompson
Hyatt in the time of COVID … how will they survive? What can guests expect today?
20:25 | Terri Walters
How can we do events again? Or will we?
22:35 | Terri Walters / Sarah Thompson
COVID-Secure-Weddings? Vertical Concerts? Outside Comedy Shows? Creating new ways to gather in hotels.
32:00 | Terri Walters / Sarah Thompson
Big city unrest around Hyatt city properties: Challenges and opportunities for hoteliers.
34:13 | Terri Walters / Sarah Thompson
On the future of hospitality.